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"My stay in hospital for over a month"

About: Fiona Stanley Hospital / Day Medicine Procedures, Day Stay & Short Stay

(as the patient),

I was at Fiona Stanley Hospital as an inpatient for 33 days for TTP. I received excellent care and wanted to share my positive experience and say thank you. 

Some of the standouts were:

(1) How encouraging the staff were, especially Darwin, the registered nurse in the Day Therapy Unit. When my platelet count was very low, he told me not to give up and reassured me things would get better. He told me I was in good hands with the best professional treatment possible. 

(2) The staff had such a positive attitude in a difficult environment where everyone is sick.

(3) The Day Therapy Unit nursing staff had excellent teamwork. The team helped each other out so that I didn't have to wait or be uncomfortable. 

(4) The doctors, pharmacists, nurses all worked together as one unit to provide me with what I felt was top-notch professional care. They were all on the same page about what was the best treatment for me, even when I had different consultants or nurses. 

(5) The staff are all so committed to their work. Especially Marcus, one of my doctors, who seemed to be in the hospital seven days a week and never took a day off. 

(6) Lastly I want to say thank you to Justin, the clinical nurse in the Day Therapy Unit, for treating me like a person and not a patient. 

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 3 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 9/11/2020 at 1:42 PM
Published on Care Opinion at 1:51 PM


picture of Neil Doverty

Dear horologiumnq63,

Thank you for your kind words and appreciation for our Day Therapy Unit and Haematology team. It is heartening to read that you received great care, treatment and support from the staff who guided you through your health journey.

We are proud of the level of commitment our staff bring to their roles and they are always delighted to receive recognition such as yours from patients and their families. It will be my pleasure to pass on your compliments to the hospital staff so they can recognise just how much their compassion, hard work and dedication has made a difference to you. I wish you well with your recovery following your admission at FSH.

Kind regards,

Neil Doverty

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