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Care Opinion

Oncology staff

Posted By scorpiuscs84

"Oncology staff"

About: Kerang Hospital / Allied Health

(as the patient),

Very good experience. I attended yesterday and go in for a weekly appointment in the same room. The staff are friendly and lovely, they always look after us very well. As soon as you walk in all the girls can’t do enough for you. When I go to the appointment or my spouse comes with me, they are very friendly to the both of us and they always make sure there is a chair there for them.

I would like to thank Cindy and Hayley, who is the girl helping Cindy out. She is very capable in my opinion. They explain everything in detail and communicated with us throughout the whole time.

They are very, very good.

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Responses

Response from Kellie Byron-Gray, Chief Executive Officer, Kerang District Health 3 years ago
Kellie Byron-Gray
Chief Executive Officer,
Kerang District Health

Submitted on 12/11/2020 at 3:22 PM
Published on Care Opinion at 3:40 PM

picture of Kellie Byron-Gray

Dear scorpiuscs84,

Thank you for your lovely feedback. Both Cindy and Haylee are trained oncology nurses and are exceptionally good at what they do. We are incredibly proud of our oncology service as we can provide specialist services close to home, in consultation with Bendigo Health, which ensures less travel, time and stress for those in need.

We have wonderful staff who consistently live the KDH values and provide the ongoing care and support that you so deserve.

I appreciate you taking the time to provide this valuable feedback and am so glad you are feeling comfortable and well-supported in your healthcare journey.

Kind regards,

Kellie

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Response from Cindy Boyd, Team Leader / Registered Nurse, Oncology, Kerang District Health 3 years ago
Cindy Boyd
Team Leader / Registered Nurse, Oncology,
Kerang District Health

Submitted on 12/11/2020 at 3:39 PM
Published on Care Opinion at 3:43 PM

picture of Cindy Boyd

Thank you so much for your kind feedback. It's nice to know that you feel very well informed regarding your care. Teamwork is paramount to providing good patient-centred care and I believe that we have a team of highly-skilled, very capable staff working in this specialised area.

Receiving treatment for cancer can be such a stressful time. I'm pleased that we can provide a friendly, welcoming environment for you. Good luck with your treatments.

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