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"Above and beyond duty of care"

About: Prince of Wales Hospital / PB3E - Acute Stroke Unit

(as a relative),

I kindly thank Ross for all his hard work, care, and empathy that he showed towards my parent during their time in the acute stroke ward at Prince of Wales (POW).

He went above and beyond in his duty of care, he was always prompt and thorough in his work. When my parent was dismissed he rang me to check on their status and even organised aged care services on our behalf.

It is a pleasure to see just how much pride he takes in his job and it is evident through the attentive care that he provided. I thank him and all other POW staff for choosing such meaningful professions. 

Many thanks.


Response from Elizabeth Browne, Director of Shared Clinical Services, Prince of Wales Hospital 4 months ago
Elizabeth Browne
Director of Shared Clinical Services,
Prince of Wales Hospital
Submitted on 25/11/2020 at 12:18
Published on Care Opinion at 12:25

picture of Elizabeth Browne

Dear yellowcx63,

Thank you for taking the time to write and acknowledge the wonderful care provided by Ross (Occupational Therapist) to your parent in the Acute Stroke Unit at Prince Of Wales Hospital. We appreciate your kind words about Ross, in particular his prompt, thorough and attentive care.

Again thank you for your positive feedback and I hope your parent is recovering well. I will ensure Ross receives your kind words.


Director of Operations, Shared Clinical Services

Elizabeth Browne

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