"Humiliated in hospital ED"

I arrived at the ED having had an injured neck for two weeks. Frankly, the entire time I felt humiliated and frustrated whilst in severe agonising pain. I waited in the ED waiting room in tears of pain from afternoon until night when I was finally triaged and ordered a scan.

The average wait time for that afternoon, it was insisted to me by the staff, was 3hrs. I waited 5. Apparently two more than the average person and wasn't even obs tested until I had been sitting in a hard chair crying for 4hrs.

At the counter, I felt I was accused of lying about being injured at all because my injury was not caused by a blow or fall. I believe I was encouraged to give up on seeking care by the staff around me and feared I would be sent home without even a scan. 

A CT scan showed a swelling protruding on my cervical spinal cord region and I was placed in short stay to be attended by a doctor the next day.

The next day the doctor arrived after lunchtime and again I was questioned about the nature of my injury being real due, in my opinion, to suspicion about the cause. I cried. The doctor left and I was told to wait for a specialist consult from another hospital who never arrived.

On the third day another doctor came and tested my strength and reflexes leaving me in pain and afterwards no clear diagnosis or path was laid out for me from this. I asked for Panadol and was told I couldn't have that so I asked for ibuprofen and that never arrived. The whole time my record stated that I was prescribed 5mg of Endone but I never take opioids and refused. By the third night I had been offered Endone primarily for every pain relief request even though I didn't want it. A staff member on the fourth morning before dawn insisted to me that I had only been taking Endone throughout my admission and had never been given ibuprofen. When confronted that it was a lie and a false record, I feel the staff member became officially threatening, raising objections about the tone of my voice and manner and insisting that I was the one lying. 

So overall a lot too much "human fallibility" and personal bias and far, far too little objective, professional, reasoned clinical judgement in my opinion.