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"Outstanding care"

About: Prince of Wales Hospital / Clinical Sciences Building 1W - Spinal Unit

(as a relative),

My parent has been paraplegic for several years. They have always had excellent care from the Spinal Unit at Prince of Wales Hospital, both during their initial admission and as an outpatient since then. Everyone has been caring, thorough, professional, hardworking and always taken the time to explain everything.

This year, however, the care and expertise have exceeded all previous care. Alex, the OT in the Seating Clinic (and her team) have been amazing. They have gone above and beyond all expectations to try to make my parent as comfortable as possible in their electric wheelchair, even when it has been difficult to do so. Nothing has been too much trouble. The Seating Clinic is an amazing resource, staffed by an experienced team with all the skills necessary to solve the myriad of issues that arise with complex spinal-injury patients and their equipment. We are all so impressed and so grateful. I have no doubt that my parent's quality of life would be much, much less if it weren't for this amazing team.

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Responses

Response from Elizabeth Browne, Director of Shared Clinical Services, Prince of Wales Hospital 3 years ago
Elizabeth Browne
Director of Shared Clinical Services,
Prince of Wales Hospital
Submitted on 18/12/2020 at 9:07 AM
Published on Care Opinion at 9:57 AM


picture of Elizabeth Browne

Dear magpieef89,

Thank you for taking the time to write and acknowledge the wonderful care provided by the Occupational Therapy department and the staff working in the Seating Clinic at the Prince Of Wales Hospital. We appreciate your kind words, in particular, that the staff were caring, thorough, professional, hardworking and take the time to explain.

Again, thank you for your positive feedback and I hope your parent is well. I will ensure Alex receives your kind words.

Regards,

Director of Operations, Shared Clinical Services

Elizabeth Browne

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