Going into Emergency at the Royal Perth Hospital to treat nerve pain at my left ankle and up my left shin bone. The pain was unbearable and once walking in to talk to someone, the nurse allocated to me I felt was very unprofessional, having social chats with other staff while not attending to me. They then told me to go into the next entrance over for assessment.
Once there, I waited to see a doctor, the staff member who assessed me, I believe wasn't a doctor or a nurse, I felt they were very vague in the way of assessing me. After this, I notice plenty of other people, in my opinion, were receiving special treatment, been allocated a bed and the nurse would wait on them - I was left seated on a chair waiting over 30mins for the staff member who assessed me to come back.
The pain was getting worse and tried to get the staff member's attention but nothing. The people who I believe received the special treatment were Caucasian, I have private health cover/hospital cover and could not understand why I was left alone, waiting for a long period of time and I told the staff member about the pain.
I left very upset and told the staff how I felt and, in my opinion, it was easy to see why I wasn't attended to, I wasn't the right colour. I was with my parent and we both never left so upset before, seeing this poor treatment and being dismissed from staff.
I will never go back to Royal Perth Hospital ever again and will notify people in my life and professional circle on how bad I felt the service was in this toxic place.
"Poor treatment in the Emergency Department"
About: Royal Perth Hospital / Emergency Department Royal Perth Hospital Emergency Department Perth 6000
Posted by triangulumzr99 (as ),
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