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"Wonderful help"

About: Royal Perth Hospital

(as a friend),

Having a parent that was diagnosed schizophrenic when I was a child, I have been exposed to mental illness since I was 12 and I was a carer for over 15 years until my parent was able to self manage. 

I have been very open to sharing my story with many people as well as the tools and techniques I found worked with my family and now as a life coach, the things I have found that worked with my clients. 

Recently I was called by a client because their in-law had spent 5 days isolated in their room and from what my client described sounded like they were having a psychotic episode.

It had been over a decade since my own parent had been in a state that required help and I was unsure what the process is. I called Melody as I had met Mel and really loved her passion for mental health.

Mel was able to help explain the process and asked to talk directly with my client. Mel called them and the next day my client called me and was so very grateful for the advice Mel was able to give. My client said they were able to get their in-law to hospital without incident and into the care they needed. 

I have nothing but great things to say about Mel, her work is simply amazing and hopefully she is able to continue working with the community and share her knowledge. 

Thank you Mel, you are a wonderful resource and someone I wish was around when my parent was unwell. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 3 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service
Submitted on 25/01/2021 at 7:17 PM
Published on Care Opinion on 27/01/2021 at 9:50 AM


picture of Lesley Bennett

Dear novembers48,

Thank you for taking the time to share your kind words regarding the support and advice provided to your client by Melody. I was pleased to read her knowledge assisted your client in getting their in-law the help they needed without incident.

It is always heart-warming to hear when staff leave such a positive impression and it was lovely to hear Melody could make such a stressful time a little easier.

I have ensured your thanks has been passed on and I hope your client's in-law is recovering well.

Kind Regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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