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"Special Needs Dentist"

About: Special Needs Dental Clinic

(as a service user),

This facility has saved our family a huge amount of stress and heartache.

Our adult child (mentally 5yrs) has been self-harming since early last year. Biting their shoulders, wrists, belting their head etc. They have oven mitts on their hands to lessen the damage when they pinch or punch but by far, the worse injury they managed to inflict on themselves was putting their teeth through their lip, causing horrendous damage. Not once but three times. Having been repaired three times, something needed to be done.

We approached the Special needs dentist desperate for help. They are the ONLY Special needs dentist in WA and the beautiful staff there created a set of mouth guards that enabled my child to still eat and drink but protect them against themselves in further harming the lip. Nowhere else could do this!

Upon a recent follow-up visit, we were told that this clinic has found out the City Council is ending its lease in June. I believe they have not offered a suitable alternative. In my opinion, you cannot simply attach a service so specialised to another practice. I believe the beauty of this service is the facility itself. It is a single property with a sizable waiting room which gives patients a quiet, relaxing place to wait, helping parents and support workers calm and prepare them for their visit. 

I believe the lease should be extended for at least a year or two so another suitable property can be found. Taking this service, which is so specialised, and throwing it in another noisy busy practice, in my opinion, is not practical. We need to act now and appeal to the City Council to extend this lease and would be so Government can find a suitable property to relocate such a precious resource.

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Responses

Response from Roslyn Elmes, Executive Director, Mental Health, Public Health & Dental Services, North Metropolitan Health Service 3 years ago
Roslyn Elmes
Executive Director, Mental Health, Public Health & Dental Services,
North Metropolitan Health Service
Submitted on 1/02/2021 at 8:20 PM
Published on Care Opinion on 2/02/2021 at 10:27 AM


Dear cetusbn35,

Thank you for taking the time to share your experience with the Special Needs Dental Clinic operated by Dental Health Services (DHS). I am pleased to read that your adult child has received such great care at the clinic. We are very proud of our staff at the Special Needs Dental Clinic and the way they work with such special patients to achieve positive outcomes.

DHS is considering all options for the ongoing delivery of the Special Needs Dental Clinic. A consumer engagement session was held in January at the clinic where consumers canvassed their ideas regarding what a replacement Special Needs Dental Clinic should look like and what should be available to ensure our clients continue to have the same rewarding experiences they currently receive at the North Perth Clinic. If you would like to register your interest in being notified about future consumer engagement sessions, please contact Sam Carrello, General Manager DHS via Sam.Carrello@health.wa.gov.au. In regards to the extension of the current lease, DHS is looking at what options are available, and discussions with the City of Vincent are continuing.

Thank you again for taking the time to share your story with us.

Warm regards,

Ros Elmes
Executive Director
Mental Health, Public Health and Dental Services
North Metropolitan Health Service

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