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Excellent care facility

Posted By oscarec86

"Excellent care facility"

About: District Nursing Service (Kerang District Health)

(as the patient),

As I am a regular patient at Kerang District Health, I find the nurses are very kind, caring and respectful. Also excellent food and cleaning services.

I have not and do not expect to have a bad experience. Kerang District Health is an excellent care facility.  

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Responses

Response from Margaret Christian, NUM Theatre department, Clinical Services, Kerang District Health 3 years ago
Margaret Christian
NUM Theatre department, Clinical Services,
Kerang District Health

Submitted on 19/02/2021 at 9:30 AM
Published on Care Opinion at 10:23 AM

picture of Margaret Christian

Dear oscarec86,

I would like to thank you for letting us know your feelings and thoughts about Kerang District Health. As a regular patient, it is good to know that you find the nurses to be kind, caring and respectful. These are part of our core values.

I will pass on your comments to the nursing staff, and to the kitchen staff and let them know that you think their food, and also the cleaning services are excellent as well. Thank you again for taking the time to give us your feedback.

Kind Regards,

Margy Christian

(Acting Director of Clinical Services)

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Response from Amanda Sharpe, Acute Nurse Unit Manager, Acute Services, Kerang District Health 3 years ago
Amanda Sharpe
Acute Nurse Unit Manager, Acute Services,
Kerang District Health

Submitted on 19/02/2021 at 10:09 AM
Published on Care Opinion at 10:24 AM

picture of Amanda Sharpe

Dear oscarec86,

Thank you for taking the time to provide such lovely feedback. Our staff are proud of their work and committed to the hospital values of care, accountability, respect, excellence, which guide all aspects of care. I trust that you continue to experience great care in all of your continued interactions with our service.

Kind regards,

Amanda Sharpe

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