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Care my parent received

Posted By Purplecar4

"Care my parent received"

About: Kununoppin Health Service / Emergency Department Merredin Health Service / Emergency Department

(as a service user),

I live in Perth so when mum gets sick we are 4 hours away. The local ambulance drivers who are volunteers are angels as well.

Mum had a medical episode similar to encephalitis. Mum was stabilised at Kunninopin, then transferred to Merredin.

She was very unwell but put on RFDS as quick as possible for more intensive care in RPH.

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Responses

Response from Karen Horsley, Operations Manager Eastern Wheatbelt, Eastern Wheatbelt, WA Country Health Service - Wheatbelt 3 years ago
Karen Horsley
Operations Manager Eastern Wheatbelt, Eastern Wheatbelt,
WA Country Health Service - Wheatbelt

Submitted on 3/03/2021 at 11:40 AM
Published on Care Opinion at 12:44 PM

picture of Karen Horsley

Dear Purplecar4,

Thank you for your lovely feedback regarding your Mum’s presentation to the Kununoppin and Merredin Health Services.

We do always strive to give quality care, so I was pleased to hear that you received timely care from the staff. I will pass on your kind words to the staff involved.

I will also pass on your kind words to the local ambulance drivers who attended at Kununoppin.

I hope that your mother is now recovering well and can return safely to her home in the Wheatbelt.

Kind Regards,

Karen Horsley

Operations Manager Eastern Wheatbelt

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