"Treated like a farm animal"
About: Box Hill Hospital / Ward 8.1 - Renal medicine & Acute dialysis chairs & Endocrinology & Vascular surgery Box Hill Hospital Ward 8.1 - Renal medicine & Acute dialysis chairs & Endocrinology & Vascular surgery Box Hill 3128
Posted by wearingpr86 (as ),
Here we go again... back at Box Hill hospital and, in my opinion, the treatment, communication and overall patient care is deplorable.
Transferred from rehab to here to have my amputation wound reassessed as it is not healing. Was advised recently one afternoon that I would be coming to Box Hill. Got there in the evening. Admission completed late that evening.
I have no idea what’s happening. A wheelchair for me is not coming until the next day. I understand the ones here are “not suitable”, despite me using them on previous occasions in recent weeks.
No idea when I am going to dialysis, which is due to take 5 hours. Meant to be having angiogram of leg. Again, no idea when that will happen if at all ... can’t even go to the toilet.
It feels like I’m a lost cause and they just throw me down the end of the ward and ignore me. I feel like a prisoner. I believe it’s not humane keeping people in the dark, no communication, no organisation, no coordination.
I’m not blaming nurses & Doctors... I see it as a failure of management in not knowing what’s important to patient care.
Whenever I get admitted here, I cringe at the thought because I believe my welfare goes backwards.