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Recent open heart surgery

Posted By dancehq66

"Recent open heart surgery"

About: Prince of Wales Hospital / DB3 - Cardiothoracic Intensive Care Unit (CTICU)

(as the patient),

I recently had heart surgery at the Prince Of Wales Hospital in Randwick. I can't fault the wonderful staff and doctors. The level of care was absolutely fantastic. They made me feel like I was someone special. The CTICU is a level above anything I've ever had before and the nurses on 3 south were so caring nothing was too much trouble. I cannot speak highly enough of my care during this hospital stay from everyone I met.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 4/05/2021 at 1:07 PM
Published on Care Opinion at 1:53 PM

Dear dancehq66,

Thank - you for taking the time to write to us and share your positive care experience. We hope that you are recovering from your surgery and that you are now in better health. We are very happy to read that the Cardiothoracic Unit and the Cardiothoracic Ward provided empathetic and personalised care to you following your operation. We too acknowledge and share your view that our Cariothoracic Team are very talented professionals who strive to continuously deliver the highest standards in care outcomes for our patients.

We are very grateful to you for taking the time to write to us to express your gratitude to our staff. Your feedback is valued and respected. We hope that you are continuing to make a full recovery and wish you good health in the future.

Kind regards.

Barbara

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