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"Confusion about having or not having injections"

About: Royal Perth Hospital / Eye Diseases and Surgery (Ophthalmology)

(as the patient),

My first visit I saw a lovely lady and was diagnosed with macular degeneration. Had an injection and told I would need another in a few weeks. Put my appointment slip in, returned at that time, saw another Dr but can't remember their name. Saying I had 2 choices to have the injection or not to have it, saying most people don't have the injection and may never have to return again. I was so confused and stressed as I have no sight in my left so I really have to look after my right eye then.

I thought, I don't think that's right. I decided to have the injection, I left with a very red eye and a tube of chlorsig and no paper for another appointment. I told the Dr that after the stroke I was put on to Rivaroxaban. A couple days later I decided to phone the clinic and they told me to come in during the early afternoon, I saw another Dr, and they told me it is a life time procedure, and explained more to me. I do not wish to see the Dr that gave me the injection. I just feel I can't trust them.

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Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 2 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service
Submitted on 10/05/2021 at 11:19 AM
Published on Care Opinion at 11:50 AM


picture of Lesley Bennett

Dear equuleusex36,

Thank you for letting us know of your experience with the Ophthalmology department. I am sorry to hear that the information you were provided left you confused and stressed.

I am glad that you have since come in and discussed your concerns.

Without additional information I am unable to comment on your specific situation and provide advice, however, if you would like the opportunity to discuss your concerns personally please contact the Consumer Engagement Unit on 9224 1636, 8 am to 4 pm Monday to Friday or email RPBG.Feedback@health.wa.gov.au

Kind Regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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