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"An exceptional experience with an amazing nurse"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as the patient),

I was recently admitted to the Royal Sydney Eye  Hospital for emergency eye surgery for a  retina detachment. Obviously, this is an extremely overwhelming and frightening experience but a particular nurse in charge of my room for two of the shifts during my o/n stay made me feel very comfortable and safe.

His name was Dipaj ( DJ) and I would sincerely like to thank him for his professionalism, kindness and lovely sense of humour. His presence made not only myself pick up in spirit but, I believe, all the other patients in the room as well. It was obvious to me that he loved his job. I watched also how respectful he was to his co-workers, even in times when a lot of multi-tasking seemed to be expected.

Dipaj, thank you!

I believe you have truly chosen the right career path and anyone who happens to be lucky enough to cross your nursing path is in the amazing hands of a true professional.

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Responses

Response from Jonathan Magill, Director of Nursing and Support Services, Nursing, Sydney Hospital/Sydney Eye Hospital 2 years ago
Jonathan Magill
Director of Nursing and Support Services, Nursing,
Sydney Hospital/Sydney Eye Hospital

Manages and leads the Nursing and Support Services

Submitted on 7/05/2021 at 4:14 PM
Published on Care Opinion at 5:00 PM


Dear sunxh74,

Thank you for taking the time to provide wonderful feedback in relation to your experience in Ward 2 West. It is a pleasure to hear, nurse DJ provided a positive, comfortable and safe experience for you. I will pass on your feedback to the 2 West team and DJ, I know they will be very happy to hear your positive feedback and experience.

I am very proud of our team and service delivery and greatly appreciate receiving feedback from patients, particularly where they experience a positive result from their treatment. Feedback, such as what you have provided, assists our staff in knowing how appreciated they are, so thank you.

I wish you all the best.

Kind regards

Jon

Director of Nursing and Support Services

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