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"A special nurse"

About: Prince of Wales Hospital / PB5 - Aged Care Rehabilitation Ward

(as a carer),

I felt Erika was amazing in every sense of the word and I believe is a true description of what nursing staff should be.

Although I thought the majority of staff were wonderful on Parkes 5, Erika shone like the star she is.

She went above and beyond each time we crossed paths and, I feel, should be commended for her hard work and dedication to her job. Erika was warm, kind, caring and dedicated in more ways than one.

On a particular day when I was falling apart due to hearing some difficult news in regards to the decline in my mother-in-law's health conditions, she gave me the time to get my self together and was supportive and caring when I needed it the most.

I believe she is honestly a true asset to Parkes 5 and I will be eternally grateful that we were lucky enough to have her care for my mother-in-law.

Responses

Response from Barbara Daly, ESCM Co-Director of Nursing, Prince of Wales Hospital, Prince of Wales Hospital 5 days ago
Barbara Daly
ESCM Co-Director of Nursing, Prince of Wales Hospital,
Prince of Wales Hospital
Submitted on 04/05/2021 at 13:25
Published on Care Opinion at 13:55


Dear Blessed,

Thank you for taking the time to write to us to express your kind words of gratitude to Erika and the wonderful staff in our Aged Care Rehabilitation Ward. Your feedback about Erika's exceptional care is a testament to her kindness and compassion. Erika is a dedicated hard-working professional who is a strong patient advocate for the delivery of compassionate care. In times of great distress such as yours, the kindness shown to us and the support given to us is never forgotten. We would like to thank you for recognising Erika who is an exemplary role model for all our clinical nurses. We will ensure your gratitude and thanks are shared with Erika and the Aged Care Rehabilitation Team.

Kind Regards,

Barbara

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