This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Carnarvon Emergency Department"

About: Carnarvon Hospital / Emergency Department

(as a relative),

My wife sustained a badly displaced finger fracture while we were on a fishing holiday in Carnarvon. We went to ED at Carnarvon Hospital at the time.

We could not be happier with the kind, efficient and expert assessment and treatment we received by nursing staff, Radiographer but especially Dr Nigel. He was very friendly, relaxed but professional, and his assessment and fracture reduction and general management of my wife was outstanding.

We are both in the Medical Profession and have experienced Emergency Departments in Perth, Private and Public and the experience we had in Carnarvon far exceeded all previous experiences. So well done!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Grant Patrick, Operations Manager, Carnarvon, WA Country Health Service 2 years ago
Grant Patrick
Operations Manager, Carnarvon,
WA Country Health Service
Submitted on 19/05/2021 at 7:13 PM
Published on Care Opinion on 20/05/2021 at 8:58 AM


picture of Grant Patrick

Dear homamyt68,

I was sorry to hear about your wife’s accident whilst you were on vacation in the Gascoyne and really appreciate you taking the time to share your positive feedback about your experience at Carnarvon Hospital. Your compliment describing how the care provided was efficient, professional and exceeded your expectations demonstrates how our staff put our values of integrity, compassion and quality into action.

Dr Nigel is a valued member of our team and has also recently been nominated and it's great that his professionalism and high quality care was acknowledged. I will ensure he receives your kind words.

Thank you for writing to us and I hope your wife has fully recovered.

Kind regards

Grant Patrick

Operations Manager Carnarvon Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k