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Care Opinion

Very long wait times

Posted By Annon7

"Very long wait times"

About: Bunbury Hospital / Emergency Department

(as the patient),

I had a metal shard in my eye and at the time of writing this story, had been waiting three and a half hours in Fast Track and was still not being seen. Very disappointed as I believe the hospital is not even busy.

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Responses

Response from Jeremy Higgins, Operations Manager - Inland, WACHS South West 2 years ago
Jeremy Higgins
Operations Manager - Inland,
WACHS South West

Submitted on 3/06/2021 at 1:03 AM
Published on Care Opinion at 8:53 AM

picture of Jeremy Higgins

Dear Annon7,

Thank you for sharing your care experience and raising your concerns regarding the length of time you waited in the Emergency Department. I do hope you were seen and are recovering now. If you feel comfortable to contact Bunbury Hospital Customer Liaison Officer on 9722 1521, we will get your details and look into your care. We want to make the care experience for all our patients an excellent one and are grateful for this feedback.

Jeremy Higgins

Operations Manager

Bunbury Hospital

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