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"Colonoscopy treatment"

About: Peel Health Campus / Surgical ward

(as the patient),

I had a terrible time with the new prep solution I was advised to take for my 4th colonoscopy, it made me sick with unable to cope with the next lot that had to be taken the next morning. I rang the nurses at the hospital to ask for their advice as to what I should do. I was advised to come direct to the hospital and they would take over sorting out the prep for me. 

From my arrival in the morning until I left in the late afternoon I felt the attention they gave me was nothing but extraordinary. They turned a horror start to the day into a very comfortable, caring situation. I would have no hesitation in recommending these nurses to any one who is contemplating having a colonoscopy. Doctor Spiro who did the procedure is an excellent doctor as well.

Well done team.

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Responses

Response from Andrew Tome, Chief Executive Officer, Peel Health Campus 2 years ago
Andrew Tome
Chief Executive Officer,
Peel Health Campus
Submitted on 25/05/2021 at 4:54 PM
Published on Care Opinion on 26/05/2021 at 10:06 AM


picture of Andrew Tome

Dear mayws95,

Thank you for your feedback regarding your recent procedure in the Endoscopy unit at Peel Health Campus.

I was pleased to read that when you contacted the staff to request advice regarding this, they ensured you were taken care of from the moment you arrived at the hospital to when you were discharged home.

I will ensure that your kind words are forwarded to the staff in the Endoscopy unit and also to Dr Spiro who you also made mention of. I feel so fortunate to be the Chief Executive Officer of Peel Health Campus and feedback such as yours reaffirms what fantastic staff we have here, and what great care we provide to our patients.

I trust you are recovering well following your procedure.

Kind regards,

Andrew Tome

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