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"ED Presentation"

About: Busselton Health Campus / Emergency Department

(as the patient),

I presented to Busselton ED on a very busy long weekend with significant pain. The staff worked quickly to treat me and continued to persist when I believe they could see the pain was continuing. All the staff (Dr’s, nurses and radiology) I dealt with were kind, compassionate, caring and professional. I could see that they were very busy, but I was always treated with time and consideration. They kept me informed at every step and did their best to reassure me and help me stay calm in what was a very scary time. They also made sure my partner was comfortable and involved.

This is obviously a well supported happy team. Thank you to all.

Responses

Response from Jodie Omodei, Operations Manager, Coastal, WACHS South West last month
Jodie Omodei
Operations Manager, Coastal,
WACHS South West
Submitted on 27/06/2021 at 17:05
Published on Care Opinion on 28/06/2021 at 08:53


Dear kilodm74

Thank you for taking the time to provide the lovely feedback in regards to your recent visit to the Busselton Emergency Department. Whilst the department has been busy it was so nice to hear that you were kept well informed and that your partner was also considered and cared for.

I will ensure the team receive your feedback and I do hope that your pain was able to be resolved.

Wishing you a full recovery!

Kind Regards

Jodie Omodei

A/Operations Manager - Coastal

WACHS-SW

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