This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Amazing professional care"

About: Bunbury Hospital / Emergency Department St John of God Subiaco Hospital

(as the patient),

Recently, I received a crush injury to a finger. I was in shock and considerable pain. I was extremely upset after what had been a very difficult week. This was the proverbial straw.

Upon getting to Bunbury regional hospital I was met with nurse Zoe who, I felt, was amazing. She was very caring, professional, empathetic and quick. I was then treated by Dr Charlotte who, I felt, was again amazing and reassuring. She explained it was a partial amputation but put a plan into place so that I could get surgery in Perth that afternoon. Nurse Zoe was constantly checking in as well.

I was released in the early hours of the morning, and received a call from Dr Charlotte a few hours later, still working! She had arranged everything for the surgery that day. Thanks to Zoe and Charlottes prompt actions , the surgeon in Perth Dr Susan was able to do her magic and hopefully everything will be ok. In my opinion, everyone from Bunbury emergency all the way to Subiaco SJOG surgery were great, reassuring and personable.

Thankyou 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stephen Hartwig, Head of Department, Emergency Medicine, Bunbury Hospital, WACHS South West 2 years ago
Stephen Hartwig
Head of Department, Emergency Medicine, Bunbury Hospital,
WACHS South West

Lead the team of Emergency Medicine doctors.

Submitted on 6/07/2021 at 7:38 PM
Published on Care Opinion on 7/07/2021 at 8:54 AM


Dear waltzfc33,

Thank you so much for giving us this feedback. I am delighted that you felt cared for and reassured, and that we were able to help you on your journey to further definitive care.

I have passed on your thanks to Charlotte and Zoe.

Thank you so much for taking the time to give us this feedback.

Kind regards,

Steve

Dr Stephen Hartwig, Acting Director of Emergency Medicine, Bunbury Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k