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"Emergency department"

About: Pingelly Health Centre / Emergency Department

(as the patient),

I burnt my right thumb with the hot steam and oil taking a roast out of the oven. After running my hand under cold water for 20 mins I went to the emergency dept at Pingelly health dept.

I felt the staff were wonderful. In the few hours I was there they soaked my hand in cold water for 2 hours, then contacted the burns unit at another hospital on what treatment to give me and dressings. I have had my dressings changed every 3 days. I believe the service and care I received was faultless. In my opinion, our nursing staff are just the best as they truly care.

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Responses

Response from Jenny Menasse, Operations Manager Southern Wheatbelt, WACHS - Wheatbelt 2 years ago
Jenny Menasse
Operations Manager Southern Wheatbelt,
WACHS - Wheatbelt
Submitted on 5/08/2021 at 11:07 AM
Published on Care Opinion at 12:02 PM


picture of Jenny Menasse

Dear volansbw83,

Thank you for sharing your positive experience at Pingelly Health Centre.

The nursing staff at the Pingelly Health Centre are very passionate about providing a high level of care to the community. Receiving the correct and timely treatment for a burn makes all the difference to a patient’s recovery.

It will be my pleasure to pass on your comments about the care you received to the team.

Again, thank you for contacting us and I hope you are recovering well.

Kind regards

Jenny Menasse

Operations Manager

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