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All in all, a great service

Posted By Lucky traveller

"All in all, a great service"

About: Dongara Eneabba Mingenew Health Service / Emergency Department

(as the patient),

We were travelling through Dongara when I developed a sore and swollen eye. I went to ED in the morning and was reviewed by Nurse Sisiwe who took my details, checked my eye and contacted the Telehealth Dr. I was advised that the wait time depended on how busy the Drs were. I was lucky as I was attended to and received my medication within the hour. My nurse was kind, professional and reassuring. All in all a great service. Thank you Dongara Hospital.

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Responses

Response from Di Franklin, Operations Manager, Midwest Murchison, WA Country Health Service Midwest 2 years ago
Di Franklin
Operations Manager, Midwest Murchison,
WA Country Health Service Midwest

Submitted on 17/08/2021 at 12:13 PM
Published on Care Opinion at 1:15 PM

picture of Di Franklin

Dear Lucky traveller,

Thank you for taking the time to write your compliment about Dongara Hospital. It is wonderful to hear your care was kind, professional and reassuring and met your needs.

I will pass on your gratitude to the team especially Nurse Sisiwe. Your thoughtful words of appreciation mean a lot to our staff and I am very proud of them for their commitment to delivering high quality compassionate care to our consumers.

I wish you a speedy recovery and thank you again for your lovely compliment.

Regards

Di Franklin

A/Operations Manager Midwest Murchison

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