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"Day Surgery at Kalamunda Hospital"

About: Kalamunda Hospital / Day Procedure Unit

(as the patient),

I went in recently for endoscopy procedures, very nervous as had never had this done before. I had 2 calls from pre-admission in the days before, they were so kind and reassuring. On the day, the pre-admission clerk was kind and welcoming, the nurses were so very friendly and reassuring as were the doctors. It really seemed like a great team and I felt in good hands.

I know they do this every day but I was stressing out (probably didn't show it!) and I couldn't fault the experience. So good to be treated at my local hospital and to find it so awesome, long may it continue. I am so thankful for our wonderful public health system.

I wanted to say a big thank you to the staff at Kalamunda Hospital Day Surgery for your professionalism, compassion and amazing care towards me.

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Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group 2 years ago
Diane Barr
Executive Director,
Armadale Kalamunda Group
Submitted on 25/08/2021 at 1:09 PM
Published on Care Opinion at 1:10 PM


picture of Diane Barr

Dear Localgirl50,

Thank you for taking the time to provide such wonderful feedback following a recent admission to Kalamunda Hospital.

All of our staff strive to provide the best possible patient-centred care and it is incredibly gratifying to hear that your experience reflected this.

Attending hospital, particularly for a procedure or operation can be such a daunting time, it was so lovely to hear that you felt supported and reassured during your admission from all the staff involved.

Kind Regards

Di Barr

Executive Director

Armadale Kalamunda Group

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