I work in Jurien Bay throughout the week and live in the metro area. I attended the Health Centre one night about a month ago at the early hours of the morning because I'd woken up and felt like I could not take in any oxygen despite being able to physically breathe ok. I was buzzed in immediately and felt in distress however was remaining calm on the surface - I was fearful that I actually might die. I explained my symptoms to the admitting clinician who asked me questions, then said as I recalled, well it looks like you can breathe ok now. I told them it wasn't that I couldn't breathe, it was that it felt like my breathing was not giving me enough oxygen.
They took me in to sit on the bed to check oxygen levels, heart rate, blood pressure and these came back normal, however, I felt in a lot of distress and quite frightened to go back to my accommodation thinking I might die in my sleep.
I expressed all of this to the clinician who seemed to treat me like I was faking it or that I was over-reacting. They said as I recalled, well what do you want me to do? I can get the dr on the screen but they'll just tell you that all the tests are fine and to go home and get checked by your doctor. At this stage, I could feel myself getting distressed from their demeanour and my response was to go quiet. I replied, if you can tell me I won't die overnight, then I'll go home. They replied, I can't guarantee that...but if you go, you'll have to sign this form to say you are refusing treatment. This despite no offer to help beyond the initial basic tests. They did not offer for me to stay and be monitored to ease my distress. In my opinion, they guided the conversation to ensure I left quickly. I felt they wanted to get me out of there. So 45 mins I was back home terrified that I was going to die.
This clinician's manner was very upsetting and I would hesitate to feel safe to go back there in future based on this experience. They just seemed bored and irritated by my presence there when I could see there were no other patients there, I believe, at the time.
"Disappointed with the treatment and care received"
About: Jurien Bay Health Centre Jurien Bay Health Centre Jurien Bay 6516
Posted by Working local (as ),