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"Recent admission and operation at Wonthaggi Hospital"

About: Wonthaggi Hospital / Theatre

(as the patient),

As a result of my recent admission for a TURP operation, I would like to comment on the extremely personal and professional service that I received from all levels of staff at the hospital. Upon my arrival, I was greeted very quickly and escorted to my impending ward and in a very short space of time, I was escorted to the operating theatre.

I wish to comment on the personal and extremely competent and friendly service I received from the members of the operating theatre and later in the recovery ward. From my time in the hospital ward, I would particularly like to thank the range of nurses who were involved with caring for myself and the other ward members throughout our stay. Their professional and personal care of what was a traumatic experience was of great assistance to my recovery and I'm sure for the other members of the ward.

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Response from Jan Child, CEO, Bass Coast Health 2 years ago
Jan Child
CEO,
Bass Coast Health
Submitted on 22/09/2021 at 4:23 PM
Published on Care Opinion at 4:39 PM


picture of Jan Child

Dear coordinationnq59,

Thank you for taking the time to provide this lovely feedback about our teams. They will all be really chuffed as they read your post.

This is such a good reminder for us as health care workers, that we must be aware how traumatic our day to day processes can be for our patients and consumers. I am so pleased that their professionalism and their kindness put you at ease. I hope you are recovering well and wish you all the best.

Kind Regards,

Jan

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