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"Awesome vaccination experience"

About: Geraldton Population Health Unit

(as the patient),

Went to get my first covid vaccination at community health Geraldton today. I walked in very nervous and all the staff whom I dealt with were very lovely and helpful.

In particular, I wanted to thank Tao, who administered my vaccine. I felt that he was such a lovely, positive, upbeat person. I don't deal with needles well, but he made it such a positive experience. He was good at calming me down and made sure to be quick with the needle process so that I didn't get overwhelmed.

I believe that you are lucky to have such a skilled person with such a great energy working there. I felt you could see he really cared for patients and loved his job! Awesome experience! 🙂

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Responses

Response from Kumar Deep, Operations Manager- Gascoyne, WA Country Health Service 2 years ago
Kumar Deep
Operations Manager- Gascoyne,
WA Country Health Service
Submitted on 1/10/2021 at 6:38 PM
Published on Care Opinion on 5/10/2021 at 9:47 AM


picture of Kumar Deep

Dear Cobalt9,

Thank you so much for writing to Care Opinion to acknowledge Tau and the Geraldton vaccination team. I am proud to be part of a team that provides exceptional care and I was so pleased to read about the reassuring and professional care provided to you. It can be a nerve-wracking experience for some people to be vaccinated and to hear the team were so supportive, positive and empathetic in their care to you is a credit to them.

The vaccination clinic can be a busy environment and feedback like yours is a great indication of the outstanding teamwork fostered by Tau and the reception staff. It will be my pleasure to share your health care experience with them.

Thank you again for taking the time to write to Care Opinion.

Kumar Deep

A/Director Population Health

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