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"Albany Emergency department"

About: Albany Health Campus / Emergency Department

(as a relative),

I was the family member of a patient. The doctors and nursing staff I saw were amazing. Despite how busy it was, I felt like my family member was well looked after and though there was a wait we were kept well informed. The explanations were clear and care was shown. A big thank you to all the staff I saw. I feel we are lucky to have such amazing care in Albany.

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Responses

Response from Vicky Besier, Clinical Nurse Manager Critical Care, Albany Health Campus 2 years ago
Vicky Besier
Clinical Nurse Manager Critical Care,
Albany Health Campus
Submitted on 8/10/2021 at 12:21 PM
Published on Care Opinion at 12:25 PM


Dear shudderhm58,

Thank you for your feedback. It is reassuring to hear that whilst the ED is very busy we provided good care and communicated well with you and your family member.

Regards,

Vicky Besier

Clinical Nurse Manager

Critical Care

Albany Health Campus

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