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"Great nursing Jurien Bay"

About: Jurien Bay Health Centre

(as a parent/guardian),

My child was seen recently, when we went to the Emergency Department. We were seen by Debbie. I found that she was a bubbly nurse who I believe obviously knew her stuff. It was obvious to me that my child felt comfortable around her. We spoke to the Telehealth doctors and started treatment for my child's breathing. Although my child unwell, we still had smiles, stickers and giggles. 

Debbie made a scary moment feel more relaxed and I am so glad that my child was seen in such a fun and professional manner. I felt my concerns were not brushed off. 

I’ve been to Jurien Bay Health centre ED a few times for my child, the same reasons usually (asthma) and I have not had one bad experience. 

So thank you nurse Debbie and all the nurses who we have dealt with at Jurien Bay. My family and I really appreciate all of your hard work. 

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Responses

Response from Trenton Greive, Operations Manager Western Wheatbelt, WA Country Health Service - Wheatbelt 4 years ago
Trenton Greive
Operations Manager Western Wheatbelt,
WA Country Health Service - Wheatbelt
Submitted on 1/11/2021 at 6:24 PM
Published on Care Opinion Australia on 2/11/2021 at 9:58 AM


picture of Trenton Greive

Dear zebradd58,

Thank you for taking the time to provide such wonderful feedback concerning your recent experience at Jurien Bay Health Centre. I was heartened to read that Debbie, (with support from our telehealth doctors) was able to take the stress out of what would have been an anxious time for you and your child. I was also pleased to read that you have had a good experience every time you have attended the health centre. As a health service this is what aim for; to provide high-level compassionate care at all times. I will be delighted to pass on your feedback to Debbie and our Emergency Telehealth Doctors.

I wish you and your child our very best wishes.

Kind regards,

Trenton

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