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Care Opinion

Thank you to the compassionate staff

Posted By millimeterrt88

"Thank you to the compassionate staff"

About: Geraldton COVID Vaccination Clinic

(as a service user),

I had my first Covid jab a few days ago, reluctantly! I am a school teacher and am mandated for the jab if I want to return to work next year (as with many other workers).

I was impressed by the service at the Geraldton Hospital vaccination centre. 

All staff I dealt with were professional, friendly and caring throughout the process, from the person who registered me at the door to the nurse who took me through for the jab to the nurse who checked in with me while I waited my 15 mins post-jab.

I felt the process was smooth, well managed and I was reassured.

I don’t like hospitals and I don’t like jabs and I am not a big fan of vaccinations. I never have a flu jab.

I would like to take this opportunity to say thank you to those staff who put me at ease and showed compassion.

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Responses

Response from Karen Street, Director Population Health, WACHS Midwest 2 years ago
Karen Street
Director Population Health,
WACHS Midwest

Submitted on 23/11/2021 at 5:57 PM
Published on Care Opinion on 24/11/2021 at 9:43 AM

picture of Karen Street

Dear millimeterrt88,

Thank you for coming in to get your COVID-19 vaccination and support the effort to keep WA safe and healthy. It is always a delight to receive positive feedback to share with our team, so thank you for taking the time to tell us about your experience on Care Opinion.

It was great to read how the staff put you at the centre of their care and that you felt safe and reassured. We are truly grateful to have such friendly, compassionate and caring staff across the vaccination team who are committed to providing the highest quality care to all our health consumers.

Thank you again for sharing your Care Opinion story.

Warm regards,

Karen Street

Director Population Health

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