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COVID-19 testing

Posted By learningyc56

"COVID-19 testing"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as a service user),

We came to the COVID-19 testing clinic at Sydney Hospital at 5:20 PM but were not able to be admitted because they had closed due to overload.

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Responses

Response from Jonathan Magill, Director of Nursing and Support Services, Nursing, Sydney Hospital/Sydney Eye Hospital 2 years ago
We have made a change
Jonathan Magill
Director of Nursing and Support Services, Nursing,
Sydney Hospital/Sydney Eye Hospital

Manages and leads the Nursing and Support Services

Submitted on 15/12/2021 at 11:44 AM
Published on Care Opinion at 12:14 PM

Dear learningyc56,

Thank you for posting on Care Opinion and I apologise that the COVID-19 Assessment Clinic was unable to triage people beyond 5:20pm and you were unable to be tested at that time. We are experiencing a very high demand in requests for testing at the moment. We have reviewed our flow and processes and have implemented a new processing system to assist in managing the increase in numbers of attendance to the clinic.

We value all feedback and I appreciate your input.

All the best

Regards

Jon

Director of Nursing and Support Services

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