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"Outpatients air conditioning"

About: Karratha Health Campus / Outpatients & Day Treatment

(as the patient),

I know there are bigger things happening in KHC, but my ongoing infusion was being done with little or no air conditioning. It has been quite uncomfortable for myself during the process. I normally require a blanket to keep warm - this time, I was quite sweaty on the vinyl chair.

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Responses

Response from Liam Avery, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara 2 years ago
We are preparing to make a change
Liam Avery
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Operational Management of the West Pilbara Health Services

Submitted on 20/12/2021 at 6:41 PM
Published on Care Opinion on 21/12/2021 at 11:02 AM


picture of Liam Avery

Dear skymf46,

Thank you for providing this feedback via Care Opinion for your experience at Karratha Health Campus, I apologise that the air conditioning has been in fault for the outpatient area. The Engineering team have focused on identifying then resolving the problem with parts taking some time to arrive than what we would normally anticipate.

Again I appreciate you taking the time to share this experience and I hope the next time you are in the facility it is a more positive experience than this one.

Kind regards,

Liam Avery

A/Operations Manager West Pilbara

WA Country Health Service (WACHS) Pilbara

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