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Highest quality

Posted By vegamb55

"Highest quality"

About: Kerang Hospital

(as the patient),

I was admitted for a gastroscopy. From the receptionist to the theatre staff who made me feel so comfortable and caring during my stay. A special thank you to Jill and Margaret and Tracy for their support prior and after the procedure. I cannot recommend this hospital highly enough, their professionalism and compassion to patients I believe is of the highest quality and in my opinion, other hospitals could learn a lot on patient wellbeing from the staff at Kerang District Health.

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Responses

Response from Margaret Christian, NUM Theatre department, Clinical Services, Kerang District Health 2 years ago
Margaret Christian
NUM Theatre department, Clinical Services,
Kerang District Health

Submitted on 16/12/2021 at 2:10 PM
Published on Care Opinion at 2:14 PM

picture of Margaret Christian

Dear vegamb55,

Thank you for your feedback about your recent experience at our hospital. It is very much appreciated and encouraging to be acknowledged for the care that our staff provided to make you feel comfortable, well cared for and supported. Be assured that I will pass on your comments to those you mentioned too. Our values at Kerang District Health are "Care, Accountability, Respect and Excellence". All our wonderful staff strive to achieve and maintain these values in whatever role they have in theatre. Thank you again for taking the time to send your feedback and thanks to everyone involved in your care. I hope you have recovered well too.

Kind regards

Margy Christian

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