This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Leg rehab"

About: Northam Health Service / Sub-Acute Services

(as the patient),

After having my right leg taken off due to a foot infection, I was sent to Northam hospital for rehab. I found the hospital staff very attentive to my needs, having my own room really helped, nurses were exceptional, and the clerical staff as well.

Unfortunately, the food was sometimes lacking in taste but I appreciated it. I found the cleaning staff were good, as for the rehab team they were really helpful, the work was hard but it had to be to prepare me for what was to come in the future. Joel, Amy, Shane and Elly made it easier, they were patient and helpful as well and I did learn to be stronger and push myself for what may be ahead. I really appreciated all they've done for me and I hope they can help many more patients.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Trenton Greive, Operations Manager Western Wheatbelt, WA Country Health Service - Wheatbelt 2 years ago
Trenton Greive
Operations Manager Western Wheatbelt,
WA Country Health Service - Wheatbelt
Submitted on 11/01/2022 at 1:37 PM
Published on Care Opinion at 2:16 PM


picture of Trenton Greive

Dear whiskeyxy94,

Thank you for your valuable feedback concerning your recent admission to Northam Hospital Rehabilitation program.

After what must have been a traumatic experience for you I was really pleased to read that you found the whole team were very supportive to your needs.

The service is relatively new to Northam Hospital and growing. The staff pride themselves on providing high quality compassionate care at all times and I will have great pleasure in providing your uplifting feedback to them. They will really appreciate your kind words. Sorry to hear though that some of the meals were not quite up to the mark. We do periodically review our menus and we appreciate any feedback that will help us improve.

I trust all that hard work is paying off for you and your recovery has gone as well as can be expected.

With best wishes.

Trenton

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k