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Care Opinion

COVID-19 Swab

Posted By julymq33

"COVID-19 Swab"

About: Myrtleford Hospital

(as a service user),

I would like to highly commend Edgar - Myrtleford Nurse for his kindness and 'nothing is a problem' attitude whilst providing information to me over the phone and attending my family's COVID swab. Edgar was so professional and he went beyond my expectations throughout the entire process.

As we drove away my Mum in her 70's stated "He was such a lovely young man and very good at his job". Thank you Edgar I do hope you and your colleagues receive this feedback. You made a great difference to our day and your politeness didn't go unnoticed.

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Responses

Response from Mandy Barter, Health Service Manager, Myrtleford Hospital, Alpine Health 3 months ago
Mandy Barter
Health Service Manager, Myrtleford Hospital,
Alpine Health

Submitted on 21/01/2022 at 1:47 PM
Published on Care Opinion at 2:01 PM

Dear julymq33,

Thank you very much for your feedback, I will pass on your kind words to the staff member acknowledged in your post.

Kind regards,

Mandy

Health Services Manager

Alpine Health - Myrtleford

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