Recently, I accompanied my friend to the Geraldton Community Health Centre. My friend was receiving their booster vaccination in the afternoon.
I asked the staff member at the front 'desk' (first point of contact) when the Novavax vaccine would be available and if I needed to give my contact details as I was wanting this vaccine. I was questioned as to why I wanted or needed this vaccine (rudely, I felt) and I recall they told me I should just go in now and get what's available because I'll regret it if I don't.
I told the staff member that I had made an informed decision to have Novavax and didn't want the other two vaccines on offer. I recall they then told me I should talk to a nurse so that I could weigh up my options. I told them I didn't need to talk to a nurse as my family are all medical professionals and that I was making an informed decision. I recall they then asked me why I wanted that one and not the others, I replied 'for medical reasons', they asked what medical reasons.
I understand this staff member was not a nurse or medical receptionist. I opted not to tell them what my medical reasons were, that's private information. I asked them again if I could leave my contact details or should I keep an eye on the website for availability dates (Novavax had been approved and ordered by the Government), their reply was, we are not getting it in.
This was an embarrassing experience for me (I recall there were at least 7 other people close by) and I left feeling 1. angry for being spoken to in what I felt was a demoralising manner and 2. gobsmacked that someone with seemingly little knowledge would, I feel, confront and question a customer like that. Totally inappropriate behaviour in my opinion.
"Covid-19 vaccination"
About: Geraldton COVID Vaccination Clinic Geraldton COVID Vaccination Clinic Geraldton 6530
Posted by pictorep54 (as ),
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