We had a positive experience with a Bass Coast Health employee, a Child Health Nurse named Kathryn. Kathryn went above and beyond to provide telehealth services for my infant child.
We were unable to gain local in-person health care or telehealth appointments due to appointment unavailability. We had been discharged from a children's hospital without a provided follow up care plan, and without advice on medical points of contact (of note, our child was admitted to this children's hospital following an acute bout of croup and was Covid positive).
Kathryn provided us with appropriate education, support and reassurance which I felt was a primary missing link after the hospital visit. Kathryn advised us about the follow up care support available through the children's hospital, which we were linked in with the following day. Kathryn linked us in with a local Nurse Practitioner who provided a care plan and medication prescription through a telehealth appointment.
"Maternal Child Health Nurse"
About: Wonthaggi Hospital / Emergency Department Wonthaggi Hospital Emergency Department Wonthaggi 3995
Posted by Orange22 (as ),
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