This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Wounded finger

Posted By screenname01

"Wounded finger"

About: Busselton Health Campus / Emergency Department

(as the patient),

I had a bleeding finger that wouldn't stop. After not receiving kind care at another hospital, I shooted up to Busselton hospital to find out what was wrong with my finger (my job involves using it and I don't know much about cuts).

I was received professionally at the waiting room thus felt cared for and did not mind waiting.

I was treated with clear communication and evidence based service by a nurse and doctor.

Very grateful for this service. 🙏🏻

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jodie Omodei, Operations Manager, Coastal, WACHS South West 2 years ago
Jodie Omodei
Operations Manager, Coastal,
WACHS South West

Submitted on 28/01/2022 at 11:18 AM
Published on Care Opinion at 11:52 AM

Dear screenname01

Thankyou very much for your lovely feedback for the staff at Busselton ED. We always strive to provide patient centred, professional care and I am so glad that this was what you experienced.

I will ensure that the team are aware of your lovely comments and I hope your finger heals soon. Thankyou.

Kind Regards

Jodie Omodei

Operations Manager

WACHS-SW Coastal

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by screenname01 (the patient)

Thanks so much. Its nearly finished healing.

I advised staff on potential need for a tetnus injection too if they are putting hands in grubby water. This was the advice given by the doctor on call- with thanks.

Response from Jodie Omodei, Operations Manager, Coastal, WACHS South West 2 years ago
Jodie Omodei
Operations Manager, Coastal,
WACHS South West

Submitted on 31/01/2022 at 11:39 AM
Published on Care Opinion at 11:47 AM

Dear screenname01,

So glad to hear your finger is nearly healed. Thankyou again for taking the time to write in Care Opinion. Your feedback has been printed and is available for all the ED staff to see.

Kind Regards

Jodie Omodei

Operations Manager

WACHS-SW Coastal

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by screenname01 (the patient)

Cheers Jodie.

Opinions
Next Response j
Previous Response k