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"Care at the clinic"

About: Bunbury Hospital / Maternity

(as the patient),

I have been anxious about booking into the Bunbury Hospital to have my baby for a while, after a few people I know had negative experiences and I was worried about how I might be judged for some things I wanted after I have my baby. I finally had my appointment and the midwife (I think her name was Courtney?) was so great. We talked for ages and I didn't feel judged at all, I actually left feeling quite important. I had so many questions and all of them were answered with genuine care, and anything that she didn't know, she found out from other people for me. I'm sure she saw so many people that day but I didn't feel like another patient, it felt like she really cared and that she was interested in what I wanted and what I had to say. I had been considering going elsewhere for my antenatal care but now I'm really excited to keep getting my care at the clinic and I would definitely recommend it to others!

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Responses

Response from Katrina Jones, Clinical Midwifery Manager, Bunbury Hospital, WACHS South West 2 years ago
Katrina Jones
Clinical Midwifery Manager, Bunbury Hospital,
WACHS South West

(08) 9722 1348

Submitted on 3/02/2022 at 7:27 PM
Published on Care Opinion on 4/02/2022 at 9:52 AM


picture of Katrina Jones

Dear pregnantmumma,

Thankyou for taking the time to provide your feedback about your experience in our antenatal service. Pregnancy can be an anxious time and I am pleased that we were able to assist you with all your queries and questions.

I have provided your feedback to Courtney (you were correct) and she wished to say thankyou for taking the time to write something and she is thrilled that she was able to help and provide you with the support and answers you needed.

I wish you well with the remainder of your pregnancy and your birth. Please feel free to touch base with myself or any of the staff if we can help you in any way. Take care.

Katrina

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