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Care Opinion

Disabled parking

Posted By squatch97

"Disabled parking"

About: Derby Hospital Derby Hospital / General Practice Service

(as the patient),

I went for a GP appointment at the Derby Hospital. I get around on a wheelchair and upon arrival I found there are no disabled parking zones in front of the clinic entrance area. There was also a piece of about 90mm pipe protruding from the newly laid concrete driveway leading up to the existing ramp. After finishing my appointment I found a section of pipe alongside the driveway close to the protruding pipe. I placed the pipe in and it seemed to me the very dangerous trip hazard was nullified. I finish off here by saying the staff and doctor in the clinic were very pleasant and professional.

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Responses

Response from Nick Mildenhall, Operations Manager, West Kimberley Health Service, Kimberley Country Health Service 2 years ago
We have made a change
Nick Mildenhall
Operations Manager, West Kimberley Health Service,
Kimberley Country Health Service

Submitted on 23/02/2022 at 11:14 AM
Published on Care Opinion at 4:36 PM

Dear squatch97

Thanks so much for taking the time to tell us what happened on your recent visit and identifying and temporarily fixing the pipe. Our Maintenance team will inspect the area thoroughly for anything leftover from the recent construction of the new Community Health building.

A work request has been lodged for a new ACROD bay close to the GP clinic and it should be completed in the coming days, thank you for bringing this issue to our attention. We want all our services to be as accessible as possible for all our patients and visitors.

It might interest you to know that we also have a new ramp under construction to improve access to the GP Clinic.

Nick Mildenhall

Operations Manager, Derby Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by squatch97 (the patient)

Nick,

Thank you for that very prompt attention to the problem.

A new ramp for GP Clinic access would be good as long as the incline is not too great.

Cheers.

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