This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Good nursing care"

About: Sale Hospital / Emergency Department

(as a parent/guardian),

I would like to pass on this compliment to the male nurse who looked after my young child in the emergency department when they had really bad tummy pain. My child had an appendix which was meant to be removed by the surgeons. The nurse wearing a black uniform called Harsh, was very calm and professional. Having to hear about a surgery for my young child, I was obviously very anxious. Also, my child has a really bad needle phobia. The way Harsh put a needle drip in my child's hand was really appreciable. My child did not even feel it. More so, he explained and reassured us frequently which reduced our anxiety and fear. He had really good bedside mannerism. Not to forget, he personally wheeled my child to the children’s ward where he settled us into the room.

Thank you for such good care.

Tags added by staff members:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mandy Pusmucans, Director of Nursing, Sale, Central Gippsland Health 2 years ago
Mandy Pusmucans
Director of Nursing, Sale,
Central Gippsland Health
Submitted on 21/02/2022 at 2:58 PM
Published on Care Opinion at 3:39 PM


picture of Mandy Pusmucans

Dear capricornusmh37,

My name is Mandy Pusmucans and I am the Director of Nursing at Sale Hospital.

Thank you for the lovely story. We always aim to deliver good nursing care and services with the person at the centre of their care, and it appears that this has been your and your child's experience.

I will be sure to pass on your story and appreciation to Nurse Harsh and the Emergency Department team.

I trust that your child is now fully recovered. Hospitals can be daunting, especially for children. I'm glad that your child's experience was as good as it could be.

Again thank you.

Mandy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k