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Care Opinion

Wonderful staff and service

Posted By couragede85

"Wonderful staff and service"

About: PathWest Belmont Collection Centre

(as a service user),

My four small kids and I need to have PCRs over the weekend at Path west Carlisle. The queue was long but moved fast, I felt it was well organised, the staff that day were working hard and we had our results back in about 12 hours. I think that’s a really impressive service under challenging conditions. Thank you to all, you're doing a great job!

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Responses

Response from Suzanne Asker, General Manager, Regional Services, PathWest LMWA 2 years ago
Suzanne Asker
General Manager, Regional Services,
PathWest LMWA

Manages day to day operations for PathWest regional services

Submitted on 17/03/2022 at 2:06 PM
Published on Care Opinion at 2:36 PM

Thank you, couragede85 for letting us know about the excellent customer care you and your children experienced at Belmont (Carlisle) PathWest.

Your feedback has been forwarded on to the team at our Belmont Laboratory.

It is always great to hear positive feedback like yours. Our PathWest staff strive to place our customers and community at the heart of everything we do. We're very happy to know this translates to stress-free experiences for our patients and their families.

Sincerely,

Suzanne Asker

Acting Operations Manager, Regional Network

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