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Recent visit

Posted By Gratefulgeroresident

"Recent visit"

About: Geraldton Hospital / Emergency Department Geraldton Hospital / Outpatient Services

(as the patient),

Presented to ED with upper right abdominal pain, on a Sunday. I know how much they are under the pump at the moment with COVID and following infection control standards, and it was out of desperation to seek medical attention, but everyone I interacted with were so professional and empathetic. Shout out to the patient triage team out front, Doctor Steph, Kurt, Anna?? and Brandon/Bailey??, the PSA (was a lovely coffee you made). The hospital should be so proud of your commitment and effort during this trying time. Speaks volumes!

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Responses

Response from Derek Fraser, Operations Manager Geraldton Hospital, WA Country Health Service 2 years ago
Derek Fraser
Operations Manager Geraldton Hospital,
WA Country Health Service

Submitted on 13/04/2022 at 11:43 AM
Published on Care Opinion at 11:45 AM

picture of Derek Fraser

Dear Gratefulgeroresident,

Thank you for sharing your story with us on Care Opinion

Firstly, I do hope you have recovered from your abdominal pains. I was delighted to read of the real Geraldton team effort in assisting you when you presented to ED. You are correct, they are under the pump presently and COVID is not making care easier, your kind words highlight their commitment to treating everyone individually and with compassion.

I will ensure that the everyone you’ve mentioned are rightly acknowledged for their great work and dedication to our community.

Thank you again for your wonderful feedback.

Kind Regards,

Derek Fraser

Geraldton Hospital Operations Manager

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