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"The care from the Doctor in ED"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

My eye was very sore and swollen, I presented to the Emergency department at Sydney eye hospital and Dr Lawrence saw me. I felt he took such care of me and made my experience a good one. He checked for fragments on glass in my eye and then sent me for a CT Scan. Kept checking on me as we waited for the results and just really cared. I wasn’t just a number and I was made to feel important.

Thanks Dr, I appreciate the effort you put in. I believe you are definitely in the correct profession.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital nearly 2 years ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 9/05/2022 at 10:08 AM
Published on Care Opinion at 10:39 AM


Dear whiskeybd63,

Thank you for your lovely compliment about Dr Lawrence’s care in the Eye Emergency Department.

It is wonderful to hear that you felt that Dr Lawrence was able to make you feel well cared for during your investigations and treatment.

I will ensure Dr Lawrence receives your compliment along with a HERO Award – he will be delighted by such positive feedback.

Kind Regards,

Dr Pauline Rumma

Director of Clinical Services

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