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Care Opinion

Care Received

Posted By cubewd79

"Care Received"

About: Terang Hospital

(as a service user),

I came to the Terang Urgent Care Department quite unwell. I was seen promptly by nursing staff who contacted the GP On Call. I was reassured and for a bloke who often doesn't listen to his body, was told that I'd done the right thing.

Thanks to the nursing staff and to the GP involved in my care. The follow-up care with referrals etc. has been first class. 

Many thanks.

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Responses

Response from Julia Ogdin, CEO, Terang and Mortlake Health Service nearly 2 years ago
Julia Ogdin
CEO,
Terang and Mortlake Health Service

Submitted on 13/05/2022 at 4:11 PM
Published on Care Opinion at 4:34 PM

picture of Julia Ogdin

Dear cubewd79

Thank you for taking the time to provide feedback to us regarding the care that you received in our Urgent Care Centre by our nursing staff and GP on call.

At times, making the decision to come in to access emergency health care and treatment can be difficult, particularly for those who don't access our services regularly. I'm pleased that the care that you received was so timely and professional and that you now have a plan for follow up care.

I hope that you are now much improved and once again thank you for taking the time to feed back to our staff.

Yours sincerely,

Julia Ogdin

Chief Executive

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