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Positive experience

Posted By OuchieAnkle

"Positive experience"

About: Box Hill Hospital / Emergency Department

(as the patient),

Triage was straight forward and efficient. Carmen at triage desk has a kind and patient manner. 

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Responses

Response from David Plunkett, Chief Executive, Eastern Health nearly 2 years ago
David Plunkett
Chief Executive,
Eastern Health

Submitted on 25/05/2022 at 11:29 PM
Published on Care Opinion on 26/05/2022 at 8:44 AM

picture of David Plunkett

Dear OuchieAnkle,

Thank you so much for your comments regarding your experience when you attended the Emergency Department at Eastern Health's Box Hill Hospital.

It will give me great pleasure to share your comments with Carmen and her manager regarding how she made you feel when you were assessed at triage within the Emergency Department.

I hope whatever was going on that resulted in you attending the Emergency Department has improved!

Take care and kind regards,

David

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