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"Birth experience"

About: Albany Health Campus

(as the patient),

My spouse and I had our second baby recently. We had just recovered from covid when we had to go into hospital. We were no longer unwell or in isolation.

My spouse was not allowed into the birth. I had to have a caesarean due to our baby being breech even though I went into labour naturally.

Not being allowed to have my spouse in the birth was so tough emotionally. I felt like so much was stolen from us with not being able to share that moment together of meeting our second child and bonding. We also hadn't found out the gender of our baby, it was so sad to find out on my own. My spouse was in my hospital room for three hours on their own while I went to surgery.

The whole thing was gut reaching, cruel, inhuman and heart breaking.

The staff were amazing and tried their best to make me feel better in such a terrible situation.

My spouse was only allowed to stay for 4 hours after the birth. They then had to leave and was not allowed to return to visit me or bring our toddler in to meet their baby sibling and see me. This was also so tough to deal with. It was difficult to bond with our new baby when we had these unreasonable time limits on us and for my spouse not allowed to visit also impacted their bonding with our baby in a negative way. I still become emotional and cry when I think of all of this. I feel devastated for myself and for my spouse with what they went through.

The following day after I had just had major abdominal surgery the hospital discharged me home. In my opinion, this was beyond tough, brutal, inconsiderate and it felt like we were not given the care we should have been given.

I had a home visiting midwife visit or myself and baby. I found the visits were so rushed as they were only allowed to stay for 15 minutes. This made me feel stressed, and not cared for even though I know the midwife did care, I didn't feel cared for well. I believe 15 minutes is not enough time at all for what I felt I needed, especially after being discharged the following day after major surgery.

When I was discharged I was given scripts for pain medications which meant on the way home we had to stop at a chemist to get the scripts filled at our own expense and inconvenience. At the very least if the hospital is going to discharge women 24 hours after major surgery, the hospital should be giving the medication to these patients at the hospital's expense. I feel it's inconsiderate and also ridiculous to think this is providing women with a high level of care.

Everything we have been through still breaks my heart and I feel like we've had so much stolen from us. I'm still not okay emotionally and feel so sad about the birth of or second child.

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Responses

Response from Janine Watts, A/CONM, Albany Health Campus, WA Country Health Service (WACHS) nearly 2 years ago
Janine Watts
A/CONM, Albany Health Campus,
WA Country Health Service (WACHS)
Submitted on 16/06/2022 at 3:51 PM
Published on Care Opinion on 17/06/2022 at 8:44 AM


Dear eridanusyw57

I am concerned to read about how you have been left feeling after the birth of your baby. Having a baby is such a significant and memorable moment in life and I am so sorry that you continue to feel heartbroken about your experience. It must have been really tough for you to have been separated from your partner during the birth and in the hours afterwards due to Covid-19 restrictions. I am also very sorry that you feel the home midwife visits felt rushed and that this made you feel stressed and not cared for.

I want to assure you that it is always our intention to put the needs of our patients and their families and carers first. Unfortunately, the impact of the Covid pandemic has profoundly changed how we provide care across a range of health services and it has affected women (and their partners) who need maternity services.

It is a careful and complicated balance to protect highly vulnerable patients, along with maintaining the day to day running of a hospital during a pandemic and I understand that decisions made in the best interests of people in the community as a whole, will sometimes leave people feeling disappointed and let down. I am genuinely sorry that you continue to be impacted by the limitations we have in place to reduce the risks associated with Covid-19.

You may already be aware that there are a range of services to help and support parents with all aspects of parenting that you may like to reach out to. Ngala in particular has a support program specifically tailored for regional families. If you would like to learn more about their program, please visit: Country Families @ Ngala - Ngala. You may also know of an organisation called PANDA which also provides a range of support and counselling services. PANDA has a telephone helpline which operates from Monday to Friday from 9.am-7.30pm (Australian Eastern Standard Time). The number for PANDA is 1300 726 306.

If you would like to talk with me about your experience, I would be very happy to speak with you. My name is Janine Watts and you can call on 9892 2213 or email me at: Janine.Watts@health.wa.gov.au. If you would like me to arrange a meeting to discuss your experience, I am very happy to do so with your Doctor, myself and anyone you would like to bring along.

I do hope that you are feeling better very soon.

Yours sincerely

Janine Watts | Coordinator of Nursing and Midwifery

Albany Health Campus

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