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"Angels"

About: Prince of Wales Hospital / Transitional Aged Care Program

(as the patient),

What happened was I was in hospital with 9 broken ribs. The care I got while I was in hospital was fantastic and the staff raced for me to have a home service because of my injury. I had people come out to where I live, I don’t know their surnames but it was Kim, Belinda and the other was Rick. There was one for each, one for physio, cleaning…

They were here for a couple of months and now they’ve arranged a private cleaning company to come out and they made all the arrangements and everything.

I can’t say enough praise abut how they looked after me. I thought all the angels were meant to be up in heaven but I guess they’re not, they’re in the workplace. They were very friendly and capable, I just want to say how much I appreciate them. My wife and I were very very pleased with all of them especially.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 23/06/2022 at 4:02 PM
Published on Care Opinion at 4:41 PM


Dear foxtrotrm53, thank - you for taking the time to write to us and share this positive care story. We are very pleased to read that our Transitional Aged Care Package ( TACP) and our clinical staff Kim, Belinda and Rick were so responsive and supportive to you in providing you with a rehabilitation program in your home. The TACP team are a highly professional team who pride themselves in providing patient centered care and compassion. Your feedback has helped us understand how valuable and important the TACP services are to our patients and our community.

Thank - you for taking the time to share this feedback it is greatly appreciated.

Kind Regards.

Barbara

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