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Excellent care received throughout my COVID infection

Posted By omegagf38

"Excellent care received throughout my COVID infection"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre

(as a service user),

The team at POW really looked after me and checked in on me daily throughout my illness whilst I was recovering at home. 

Very responsive, caring and helpful. The app was easy to use and if I ever had to call the phone was answered immediately.

Could not recommend more 

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 29/06/2022 at 1:30 PM
Published on Care Opinion at 2:38 PM

Dear omegagf38, thank you for taking the time to write to us and share your experience with us. We are very sorry to hear that you have been unwell and hope that you now recovering from your illness,

We will ensure that your kind words of thanks and gratitude are shared the COVID Management Team. It is wonderful to hear that the team was able to support you and in a caring and helpful manner.

The CMC team pride themselves in providing patient focused care and compassion. Your feedback has helped us understand how important the CMC service is to our patients and our community.

Thank - you for taking the time to share this feedback it is greatly appreciated.

Kind Regards,

Barbara

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