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Being monitored with Covid

Posted By casingqp89

"Being monitored with Covid"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre

(as a service user),

I would like give thanks and praise to the many staff members of the Covid Management team. I had a number of staff members call me daily asking how I was feeling, all without exception were very courteous and made me feel comfortable. Without naming everyone except Kevin who called me the most and was outstanding with his approach and guidance. A very well trained and professional team. 

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 1/07/2022 at 12:14 PM
Published on Care Opinion at 12:38 PM

Dear casingqp89, thank you for taking the time to write to us and share your experience with us. We will ensure that your kind words of thanks and gratitude are shared the COVID Management Team. It is wonderful to hear that the team was able to support you and in a caring, professional and helpful manner.

A large number of patients enrolled in the service have written to share how helpful and professional they have found the The CMC team to be, Your feedback has helped us understand how important the CMC service is to our patients and our community

Thank - you for taking the time to share this feedback it is greatly appreciated.

Kind Regards,

Barbara

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