"Asthma attack"

I am providing feedback on the care my child received at Hedland Health Campus ED and the way in which my child and I were spoken to by one of your nurses.

My child, who had suffered an asthma attack was told by your nurse that their response of a 10 pain scale wasn’t right and they can’t be a 10 because they'd be on the floor in pain.

When I advised that I had not given my child paracetamol or ibuprofen that day, I felt your nurse snapped at me and advised me that I should be giving pain relief before coming here so they can give my child something stronger.

Given that my child had an asthma attack and ibuprofen is not advised in asthmatics, I believed it was better to have their breathing assessed by a medical officer in a hospital setting before administering pain relief.

I found the way that your ED staff speak with patients is atrocious, in my opinion - not even mentioning that it seemed there is no privacy and everyone can hear what you are going through because your nurse is constantly saying they'll need to speak up.